We have profiled five of our frontline roles on our frontline jobs website. You can view them here: frontlinejobs.corrections.govt.nz, or continue reading this page for more information on being a corrections officer.
Corrections officers are responsible for the safe, secure and humane containment of prisoners and for actively motivating them to make positive changes in their lives.
Corrections officers often spend more time with prisoners than anyone else, so they play a key role in encouraging prisoners to attend and complete their rehabilitation and education programmes, trade training and other programmes inside the wire. In this way Corrections officers contribute to reducing re-offending.
Corrections officers work in shifts in a variety of areas within the prison and carry out the daily routines relevant to the unit they’re in, for example locking and unlocking prisoners, escorting them to training, work and rehabilitation programmes, and health centre visits.
What are we looking for?
We are looking for people who:
- work well in a team
- are able to identify and respond to potentially challenging situations
- have good communication skills
- are positive role models
- can relate to people from all walks of life
- have a good standard of literacy and can comfortably use computers and technology.
Our corrections officers come from a wide variety of backgrounds; from trades and farming to office jobs, retail, teaching and social agencies – so your experience could be just what we are looking for!
Now: Corrections officer
Working as a nanny, Rebecca learnt how to multi-task and communicate clearly and under pressure. She brought these skills with her when she started her role as a corrections officer.
“I wanted a steady job where I could use my skills and life experience, and that’s exactly what I got when I became a corrections officer.”
Rebecca feels the keys to her success have been the training she received when she joined the department and the support she gets from her colleagues.
“It was a bit scary at first, but once I got to know the prisoners and talked to them, I felt more at ease. I’ve never felt unsafe at work.”
Previously: Labourer/rugby coach
Now: Corrections officer
Before joining Corrections, Moses was working as a builder’s labourer, but wanted a good career with financial stability.
“Before I became a corrections officer I thought it was all about ‘the keys’ and ticking people off, making sure they were all asleep.”
Once Moses realised part of the job was to engage with the prisoners and motivate people to do their programmes, it became much more than just a job.
“Some people just want someone to talk to about their life. Five minutes of your time is all it takes sometimes to makes a difference, the person is really grateful someone listened to them and they remember it.”
Learn more about Rebecca and Moses and what it’s like working on the frontline of a prison:
|Salary range||Hours||Driver licence required?||Uniform||Training|
While training (until graduation) $50,480
$52,942 - $62,176
24/7 shift roster including public holidays and weekends.|
8 hours/day 80 hours/fortnight
|Yes - you need to be able to drive a manual||Yes - supplied by Corrections|
Frontline Start (three weeks)
Role specific training (12 months)
Corrections Officer Development Pathway
The Corrections Officer Development Pathway (CODP) begins with Frontline Start (see below) and provides a full training curriculum for new corrections officers and instructors over a 12 month period.
The CODP consists of an initial training programme that blends classroom based learning, on-the-job activities and a simulated prison environment where the participants can practice the skills and apply the knowledge they learn on the programme.
There are six phases of the CODP programme:
- Phase 1: Three week Frontline Start programme.
- Phase 2: New corrections officers and instructors (along with case managers) spend a week at the National Learning Centre at Rimutaka Prison in Wellington focussing on learning custodial practice in a simulated prison environment. This follows on directly from Frontline Start.
- Phase 3: Assisted by a learning buddy and experienced staff from their unit, new corrections officers start to carry out corrections officer duties on their prison site. The programme covers custodial practices like locking and unlocking, security checks, safety practices and responding to incidents as First Responding Officers. Communication between staff members and with prisoners is key ingredient of the training programme as is tactical decision making. This marks the end of the initial training period.
- Phase four: Graduation. New corrections officers undertake a series of scenario based assessments that not only assess their abilities to perform the required practice areas effectively but also the level of confidence they have in doing their job well. At the end of the assessments there is a graduation ceremony.
- Phases five and six: Over the remainder of the year long development programme new corrections officers gain work experience that will enable them to complete the National Certificate level 3 for Offender Management.
Frontline Start is a three week programme designed to give new staff an understanding of what Corrections does and how they play their part in reducing re-offending in their new role. You will join with other new staff from around the country beginning their careers with Corrections in a range of frontline roles. The first and third weeks of the programme are spent in Wellington at Corrections’ National Office. Corrections will arrange and pay for travel, accommodation and food for weeks one and three and for any other training that requires staff to be away from home.
Information for overseas applicants
We are currently running an overseas recruitment campaign for corrections officers in the United Kingdom and Australia.
Applying from the UK
To apply from the UK, applicants must be currently employed in a Custodial, Police, Security or defence role and have a minimum of two years experience.
Applying from Australia
To apply from Australia, applicants must have the right to work in New Zealand but do not necessarily have to have custodial experience. We will be travelling to Australia in September and the United Kingdom in October to conduct Assessment Centres with short-listed candidates. Successful UK candidates will be supported in their application for a Work Visa but will also have to meet all health and character requirements set by Immigration NZ.
For further information please contact email@example.com or apply below.
Applying from overseas (from outside of the UK and Australia)
Overseas applicants not from the UK or Australia must be currently employed as a Custodial Officer, Prison Officer or Corrections Officer and have a minimum of four years experience. You will also need to be available to travel to New Zealand to complete parts of the assessment process.
If you have less than four years custodial experience you will be required to have New Zealand citizenship or permanent residency before your application can be considered. Refer to Immigration New Zealand website for more information on obtaining New Zealand citizenship or permanent residency. All costs associated with travelling to New Zealand to undertake recruitment selection processes will be at candidates’ expense.
If you would like to talk to us contact one of our recruitment advisers.