Effective Sentence Management – “What Works”
Principles of Effective Rehabilitation
There is absolutely no doubt that the last two decades have seen a vindication of rehabilitation as a legitimate goal of modern correctional jurisdictions.
There are now over thirty meta-analytic reviews of treatment evaluations which encompass over two and a half thousand individual treatment outcome studies which consistently support that, under certain conditions, rehabilitation can be effective.
Much of this work has been drawn together in a seminal volume by Don Andrews and James Bonta, The Psychology of Criminal Conduct (2002) in which the three basic cornerstones of effective practice are described.
These are the risk principle, the needs principle, and the responsivity principle.
The Risk Principle holds that treatment is most effective when directed at those at highest risk of re-offending. Directing intensive treatment resources at those of lower risk is likely to be ineffective at best, or even increase the probability of further recidivism.
The Needs Principle holds that there are certain treatment needs which are associated with further re-offending risk; and it is these areas, termed criminogenic needs, which should be the focus for intervention. These include such things as violence propensity, skills deficits, and substance abuse, as distinct from areas of personal distress, such as anxiety or poor self-esteem which are unrelated to further re-offending.
Finally, The Responsivity Principle holds that the delivery of treatment should match the learning styles and cultural orientation of those receiving the treatment. The mode of service delivery should be consistent with, for example, the intellectual ability and literacy levels of the treated group.
Integration
Therefore over the last five years, the New Zealand Department of Corrections has placed considerable emphasis on developing an approach to offender management that both reflects these principles and integrates them into overall offender management. We have sought to integrate in two ways:
First, as a Service of the Department of Corrections, PPS is committed to supporting departmental strategies to ensure horizontal integration across the department’s delivery agencies. The means we seek to create an approach that, from the offender’s perspective, is as seamless and consistent (in terminology, philosophy, programme specification) as possible. This incorporates integration of:
Secondly, Offender Management within PPS seeks to integrate assessment of, and responses to, all dimensions of an offender’s risks and needs, namely:
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Offender Management – Assessment Instruments
A number of standardised assessment instruments have been developed:
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Offender Management - Sentence Management Process
The assessing officer develops a Sentence plan for each offender. Assessors are generally Corrections Officers who are selected and provided with intensive (six weeks) training in the Department’s assessment instruments, application of standard …. and sentence planning process.
All prison inmates are assigned a sentence management category to assist with their institutional planning and management. The categories are based on factors such as length of sentence, risk of re-offending (RoC*RoI score), and assessed level of motivation. The categories are derived from empirical evidence on best practice management and rehabilitation. The sentence management categories are independent of the security classification system.
Motivation and Intervention category: Motivation and Intervention category inmates are at a higher risk of recidivism (RoC*RoI above .4). They differ only in their assessed motivation to address their criminogenic needs. For Motivation category inmates the focus is on improving their motivation for change – they are therefore targeted for responsivity programmes such as Straight Thinking and Tikanga. If their motivation to change sufficiently improves then Motivation category inmates will be reclassified as Intervention category. Intervention category inmates may also undertake the above responsivity programmes if sufficient time exists, however they are prioritised for more intensive rehabilitative programmes such as the 100-hour criminogenic programmes, special focus units, and special treatment units.
Maintenance category: Maintenance category inmates have been assessed as representing a low risk of re-offending (RoC*RoI below .4). The management objective for these inmates is to minimise any contamination from higher risk offenders and to avoid any adverse effects of imprisonment. This group is not specifically targeted for rehabilitative interventions while in prison because they represent a low risk of recidivism. All inmates with current convictions for sex offences or murder are over-ridden out of the Maintenance category into either the Motivation or Intervention category.
Short serving category: Short serving category inmates are all those serving less than 13 weeks. These inmates are prioritised for interventions directed at improving reintegration and basic living skills.
Functional support category: Functional support category inmates are those who have been assessed as representing major behavioural issues and are judged as requiring medium to long-term intensive support to manage their risks. Functional support inmates have an intensive level of management from a multi-disciplinary team, including medical and psychiatric input. The objective for this category of inmate is to reduce the incidence of behavioural disruption and return them to the mainstream prison population.
All inmates, regardless of category, are eligible for education, employment, living skills and reintegration programmes.
Inmates are then scheduled for interventions in accordance with sentence plan objectives with attendance at rehabilitative programmes driven by targeting and timing rules:
Priority targeting rules
Timing rules
Central to the ongoing management of the offender consistent with their sentence plan is the role of the case officer. Every corrections officer operating on a unit roster is assigned a caseload of between 4 and 6 inmates. The role of the case officer is to:
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Overview of Available Interventions

Recent or current changes include:
Effectiveness for Maori
Indigenous Maori make up approximately 14% of the New Zealand population but approximately half of New Zealand’s prison inmates. They are therefore roughly three times over-represented. The development and delivery of initiatives to effectively reduce re-offending by Maori remains a key strategic imperative for the Department of Corrections and PPS. Current initiatives include:
A number of similar initiatives are in development to meet the needs of the 10% of Pacific Island inmates incarcerated in NZ prisons.
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