Manual Monitoring

Introduction

This topic covers details for manual monitoring.

What is manual monitoring?

The monitoring company may undertake manual monitoring from time to time as requested by a probation officer or when EM is temporarily unavailable.

Manual monitoring:

• involves a security officer using an electronic mobile receiver to pick up the signal from an offender???s bracelet at a distance of up to 30 metres, and
• requires 021 coverage to send information to the monitoring centre.

Manual monitoring should be discreet, at random intervals, and, where possible, the offender should not know that the security officer has made a check.

Manual monitoring at the offender???s residence

If EM is interrupted at the offender???s residence, the monitoring company may, at any time, undertake manual monitoring.

If the offender is connected to an electronic bracelet, monitoring can be done by a security officer using a mobile receiver.

In the rare event an offender cannot be connected to a bracelet, the security officer will do a door knock to visually confirm the offender is at the residence. Where possible, the probation officer should provide the monitoring company with a recent photo of the offender to help with confirmation of the offender???s identity. The probation officer should also advise the offender that the security officers will require them to have identification to confirm their identity.

Security officers undertaking manual monitoring may also ask the offender to provide identification to confirm their identity.

Manual monitoring at a specified location

The probation officer may request that the monitoring company undertake monitoring of an offender during an approved absence from their home.

This will involve a security officer:

• attending the specified location, and
• using a mobile receiver to detect the offender???s bracelet signal.

When requesting manual monitoring, probation officers must take into account:

• the range of the monitoring equipment
• that there is 021 coverage in the area where the manual monitoring is requested, and
• the accessibility of the location.

The security officer should be able to use a mobile receiver to detect the offender???s signal without leaving the car.

Note: Locations such as hospitals, swimming pools, rivers and lakes, airports, and high-rise buildings cannot ensure a successful signal and, therefore, manual monitoring should not be requested in these areas.

Use the Manual Monitoring (MAN01) request form to request manual monitoring.