Managing Community Reaction

Introduction

This topic contains information about managing community reaction after notification, including where notification is carried out by other groups.

This could range from individual enquiries to public meetings attended by members of the community.

Negative reaction

If there is a negative reaction after notification is carried out notify the regional manager.

Public meetings

One way that communities can react to concerns about CSOs moving to their area is to call a public meeting. These can also provide an opportunity to help counter concerns and manage the community’s negative reaction.

The table below provides things to consider if attending a public meeting.

Time	Tasks
Before the meeting	Coordinate with other agencies, considering: what the ground rules will be who is chairing the meeting what the strategy and key messages will be what information will be disclosed.
At the meeting	Maintain a focus on messages promoting keeping safe in the community and not just on a particular CSO.
After the meeting	Make a record of the meeting including: who attended what was said any follow up actions needed by CPPS, including who is responsible for these.

Police presence

Police presence is vital to help deal with any negative reaction from those being notified.

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