Charging for Processing a Request for Information

Who pays

Reasonable charges can be made for some requests for non-personal information under S.15 (1A) and 15(2) of the OIA.

Any decision to charge for information must be referred to the CPS Operations Help Desk at Head Office.

Note: An individual cannot be charged for personal information.

Rules for charging

In general, the following rules may be considered.

The costs for….	are met by….
Reproduction of information
the first 20 pages of photocopying	Community Probation Service.
any further photocopying	the requester, at a rate of 20 cents per page.
Labour
the first hour of work	Community Probation Service.
any subsequent time	the requester, at a rate of $38 per hour or part thereof.
extra time spent locating or retrieving information when it is not where it ought to be, or time spent on deciding whether or not to release information and in what form	Community Probation Service.

Advising the requester of charges

Where charges are to be sought:

advise the requester of the likely charges before the request is processed, and
invite them to decide whether they wish to continue with or modify their request, and
advise the requester of their right to seek a review of the charges by the Ombudsman.

Reference: This Chapter, Section 9B, Review by the Ombudsman (please refer to the related links section on this page).

Choosing not to charge

The Community Probation Service is not obliged to charge for requests, and may choose not to if:

Previous Next Show Contents

| | | | | | | | | | | | | | | |