Except in certain circumstances, all prisoners receive all minimum entitlements
Performance Standards
Every prisoner (other than a prisoner who is engaged in outdoor work) may, on a daily basis, take at least one hour of physical exercise. The exercise may be taken by the prisoner in the open air if the weather permits.
Prisoners must be provided with a separate bed and mattress, and sufficient bedding for warmth, health and reasonable comfort.
Prisoners must be provided with a sufficient quantity of wholesome food and drink that conforms to the food and nutritional guidelines and any drinking water standards for the time being issued by the Ministry of Health.
Every prisoner is entitled to receive at least one private visitor each week, approved through the visitor application process, for a minimum duration of 30 minutes.
Prisoners have access to statutory and specified visitors.
The legal adviser of a prisoner may visit the prisoner in the prison at any time agreed to by the prison manager if the purpose of the visit is to discuss the prisoner's legal affairs.
Every prisoner is entitled to make at least 1 outgoing telephone call of up to 5 minutes duration per week at his or her own expense.
Every prisoner is entitled to receive medical treatment, if reasonably necessary.
The Chief Executive must ensure that the information and education needs of prisoners are provided for at all times.
Prisoners Denied Minimum Entitlements
A prisoner may be denied, for a period of time that is reasonable in the circumstances, any of the minimum entitlements if there is an emergency in the prison or the security of the prison is threatened or if the health or safety of any person is threatened.
On the recommendation of a medical officer a prison manager may deny a prisoner subject to a segregation direction under section 60(1)(b) of the Act, access to the minimum entitlements in respect of clothing.
A prisoner may be denied some minimum entitlements, including access to private visitors, outgoing phone calls, or access to information and education, if the prisoner is:
undergoing a penalty of cell confinement (refer to Corrections Act 2004, Section 69 (4)); or
segregated for purposes of security, good order, or safety; or for the purpose of protective custody (refer to Corrections Act 2004, Sections 58-59) and the prison manager considers that the prisoner is likely to damage prison property.
