Requirement
The appropriate Canteen List must be completed for purchasing each of the following items:
Grocery tobacco products, phone cards, stamps and confectionary
Procedure Standard
Purchase of prisoner requested goods are managed in accordance with a scheduled timetable.
Procedure
- Accommodation Unit staff will print a copy of the prisoners Trust Account balances the day prior to the unit canteen purchase day.
- Unit staff will record the prisoner Trust Account balance on the Canteen form.
Distribute Form
- Distribute appropriate Canteen form to unit prisoners.
- Unit prisoners will complete forms and return to unit staff.
Collect Completed Forms
- On unit canteen purchase day, unit staff will;
- Collect all returned forms from prisoners,
- Check purchase requests and ensure purchase total does not exceed the prisoner’s available funds, and / or the $70:00 maximum purchase limits.
- Unit staff will forward forms to the Trust Clerk for processing.
Goods Recieved
- Received canteen goods are;
- Checked by prisoners,
- In the presence of unit staff.
- The prisoner signs the form as receipt of the goods once satisfied that the goods supplied are correct.
- Signed forms are returned to the Trust Clerk by unit staff.
Damaged / Incorrect Goods
- Non satisfactory goods, i.e. damaged, incorrect, etc will be returned to the trust Clerk to arrange replacement and / or return of goods.
- Prisoner will sign for any replaced goods upon receipt.
- Signed forms are returned to the Trust Clerk by unit staff.
Key Roles and Responsibilities
Accommodation Unit Staff
- Print prisoner Trust Account balances.
- Records Trust account balance on the Canteen form.
- Distribute Canteen form.
- Collect and checks that purchase requests do not exceed available funds and / or the $70:00 limit.
- Forward completed forms to the Trust Clerk.
- Witness the prisoners’ check of received goods.
- Return signed forms to the Trust Clerk.
- Return damaged or incorrect goods to the Trust Clerk for replacement or return.
Prisoners
- Complete the Canteen form.
- Check and confirm received goods are undamaged and / or correct and sign form.
Trust Clerk
- Processes Canteen form.
- Arranges replacement or return of damaged or incorrect goods.
