Community probation performance results

These pages presents the latest monthly performance results for Community Probation across each of our 12 areas. Our performance culture promotes transparency and inspires us to keep working for better outcomes. By tracking our performance our teams can benchmark themselves against their colleagues, learn from one another, and celebrate success. If you have any questions about the information provided please email

How we measure performance

A key focus for Corrections is creating a performance culture that promotes transparency in our efforts and ensures our bottom line mandatory standards are met for each and every offender on a sentence or order in the community.

To support this, Community Probation has a monthly performance report that provides a ‘snapshot’ of performance across each of its 12 areas. The results enable staff and managers to benchmark their performance against their colleagues, identify and promote their areas of strength, and address any improvement needs.

In June 2012 we completed a fundamental redesign of probation practice for managing offenders in the community. We implemented a new Integrated Practice Framework for managing parole, home detention, release on conditions, post detention conditions, extended supervision, intensive supervision and supervision, community detention and community work sentences and orders.  In addition, a new Integrated Practice Framework has been implemented for the provision of advice to courts.

The Integrated Practice Framework sets out clear bottom-line mandatory standards that probation officers must meet each and every time with each and every offender. We assess our performance against these mandatory standards each month against a random sample of cases.  For example, one of the 13 mandatory standards probation officers must meet for parole is to "take action every time the offender does not comply with any requirement of their parole to hold them accountable for compliance with their order".

Beyond the mandatory standards, probation officers use a supported decision framework to make professional judgements and decisions about the management of an offender based on the level of risk they present.  Probation officers spend more of their time working with those offenders who are medium or high risk, and less time with those who have a low likelihood of re-offending or of causing harm to others. They use risk assessment tools that measure changeable factors about an offender that could contribute to their likelihood of reoffending and risk of harm to others. Probation officers consider this information from these assessments to take action to manage and reduce the risk presented by the offender.

A key focus for Community Probation is to improve performance to reliably and consistently achieve 100% of mandatory standards across all sentences and orders managed within the Integrated Practice Framework, and to ensure good practice and professional decision making within the supported decision framework.


Latest Performance Results

Previous Peformance Results