Wearing face masks for visits

COVID-19 is still a threat to our communities. At sites under Alert Level 2 everyone coming into prison must wear the face mask provided. Sorry, you may not wear your own face covering.

Putting on the mask

  1. Remove your own face covering (if you have one)
  2. Sanitise your hands and make sure they are completely dry
  3. Put on the new disposable mask we give you
  4. Mould the mask to your face and around the nose
  5. Make sure it fully covers your mouth, nose and chin
  6. Sanitise your hands again and make sure they are completely dry

Taking off the mask

  1. Sanitise your hands and ensure they are completely dry
  2. Remove the mask by touching only the ear elastics
  3. Dispose of mask in bin provided
  4. Sanitise hands again and ensure they are completely dry.

Why it matters

People in prison are incredibly susceptible to the spread of COVID-19. They also vulnerable and likely to have worse outcomes if they catch it (Māori and Pasifika have a 50% higher chance of death from catching COVID-19).

Our frontline staff have done an exceptional job keeping COVID-19 out of prisons, and everyone working in or visiting a prison must play their part by wearing the face mask provided.

Why you can’t wear your own face covering

Face masks that we give you protect better than face coverings.  It’s not practical or safe to spend time checking whether every visitor’s face covering meets the right safety standard.  (We’d need to handle the face covering, potentially putting you and us at risk).

Avoiding mask irritation

Wearing masks can irritate some facial skin conditions such as or acne or eczema.

To avoid this, you can:

  • ensure your face is moisturised before putting on a face mask
  • gently cleanse your face after removing the mask.

See your GP if your skin worsens.

If you can’t wear a mask

Wearing masks can be troublesome for people with:

  • certain disabilities or mental health conditions
  • chronic respiratory problems
  • facial eczema
  • a history of oral surgery.

If you still need to visit but can’t wear a mask, talk to our staff about your options to make contact with a person in prison by other means.