Bail Support Services

Bail Support Services (BSS) supports people to apply for bail. You may see Bail Support Officers (BSOs) in courts, prisons, and the community. Once people are on bail, BSOs can help them access the programmes, support and services they need. BSS can be accessed by individuals, their counsel or their whānau.

The aim of Bail Support Services is to:

  1. Help reduce the amount of time people spend remanded in custody.
  2. Connect people with programmes and services that will help them stay free of crime while on bail.
  3. Encourage people to take positive steps forward earlier in the criminal justice process.

How our Bail Support Officers can help

Before bail is granted, Bail Support Officers can:

  • Arrange an interview with the individual, with permission from their legal representative.
  • Check if they have a safe address to be bailed to.
  • Work with individuals, their whānau, and legal counsel to make strong bail proposals that address unmet needs.
  • Complete an EM Bail Suitability Report for the judge to consider. This happens after EM (electronically monitored) Bail applications are processed by the courts. BSS will contact the whānau or occupants by phone call or visiting the address.

When someone is on bail, Bail Support Officers can:

  • Discuss bail conditions with the individual and their whānau and answer any questions that come up.
  • Help people find community support such as addiction services, counselling, or driving courses.
  • Provide people with ongoing support to help ensure their time on bail is productive.
  • Help people build or maintain strong connections with their whānau.
  • Write a Bail Support Services Report before sentencing. This will let the Judge know about the achievements the individual has made while on bail.

BSS is supported by Iwi, NZ Police, Courts, the Ministry of Social Development, and the Ministry of Justice. BSS is committed to upholding the values in the Department of Corrections strategy Hōkai Rangi. We aim to provide humanising and healing services for individuals and their whānau.

Accessing Bail Support Services

BSS is available in Northland, Auckland, Waikato, Rotorua, (Taupō, Tokoroa), East Coast (Hawke's Bay, Napier, Gisborne, Manawatū, Wellington, Christchurch, Otago and Invercargill.

In Court

The service is accessible for defendants from before their first appearance in Court. BSOs in the courts can gather information for bail applications. This helps Judges make timely and informed decisions on granting bail.

In Prison

BSOs work with newly remanded people in prison, and their counsel, to complete pre-checks. This could include checking the bail address and speaking to its occupants. They gather this information to ensure the bail or EM Bail proposal is as strong as possible.

In the community

If bail is granted, BSOs offer defendants community support. This could be offered while they are in court or through their lawyer. If Electronically Monitored Bail is granted, BSOs will provide an induction. This will help ensure people understand their bail conditions and boundary. At the induction, Bail Support Officers will help individuals and their whānau to create a plan. This plan could include connecting with programmes or services in the community. If the case proceeds to sentencing, BSOs will complete a report for the Court. This report will include positive steps the defendant took during their time on bail. The judge will then consider this at sentencing.

Get in touch

If you or someone you know wants to access Bail Support Services, or if you have any questions related to the service, please contact one of our teams below. All media inquiries should be directed to


Kaitaia District Court, Kaikohe District Court,
Dargaville District Court, and Whangārei District Court

09 408 6020


Waitākere District Court and North Shore District Court

Manukau District Court

Papapkura District Court and Pukekohe District

Auckland District Court

Hamilton District Court, Huntly District Court,
Te Kuiti District Court, Te Awamutu District Court
Rotorua District Court, Taupō District Court, Tokoroa District
East Coast

Gisborne District Court

Palmerston North District Court

Wellington District Court, Hutt Valley District Court and Porirua District Court


Christchurch District Court


Dunedin District Court


Invercargill District Court