Contact us

Find our locations

Looking for the location of our regional offices, prisons or community corrections facilities? Find our locations around New Zealand.

National Office enquiries

Mayfair House
44-52 The Terrace
Wellington Central

Phone: (04) 460 3000 (Mon-Fri 8am-5pm)
Fax: (04) 460 3263

Postal address:
Private Box 1206
Wellington 6140
New Zealand

Community based sentence or order enquiries

If you are on a community based sentence or order, please contact your local Community Corrections site.

For after hours enquiries regarding electronically monitored sentences or orders, please contact 0800 555 677.

EM bail enquiries

For all enquiries regarding Electronically Monitored Bail, please contact 0800 EM BAIL (362 245)  or email

Career enquiries

For enquiries about jobs with Corrections email:

Enquiries about advertised vacancies should be emailed to the contact indicated in the advertisement.

Media enquiries

Media should contact the Communications department:

Phone: (04) 460 3365
(04) 460 3263

Useful information for journalists can also be found in Information for the media.

Supplier enquiries

Our procurement page provides information on how to contact us if you're a current supplier or are interested in providing goods and services to Corrections.

Positive feedback

Positive comments about the Department of Corrections work and staff can be emailed to They will be passed on to the people involved.

Complaint resolution

Our Complaint resolution page has information about how you can tell us your issues or concerns.

Website feedback and enquiries

For feedback and queries related to the website, email:

Do you need help?

New Zealand Relay Service (external site link) give help to people who are deaf, hearing impaired, deafblind, speech impaired and hearing individuals who want to communicate with their family members, friends and business customers.