Locating a prisoner

Waikeria Prison incident

Updated 5 January 2021

The incident at Waikeria has been peacefully resolved. We appreciate that this has been a distressing time for many family and friends and our number one priority remains the wellbeing of prisoners and staff.

A number of prisoners have needed to be relocated to other sites for their safety.

We are working hard to fix some issues with phones at the prison caused by the fire.

We ask for your ongoing patience and understanding.


To find out whether someone is in prison, or which prison they are in you can write or email us to find out.

We need to know the following information in any request:

  • the full name of the person you want to contact, and any other names that they might be known by
  • the person’s date of birth
  • your name
  • the reason for the enquiry
  • your postal address.

Postal address:

National Office
Department of Corrections
PO Box 1206
Wellington 6140
New Zealand

Email: info@corrections.govt.nz.

Corrections must comply with the Privacy and Official Information Acts when providing information.

If the person is in prison, we ask them for their consent to tell someone where they are. If they consent, we will let you know which prison they are in, and tell you how to get in touch with them.

If the person is not in prison, or does not give us permission to tell you, then we are unable to give any information.