Annual Report 2001/02

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Chief Executive's Overview

2001/2002 was a big year for the Department in terms of breaking the back of the change programme from the previous four or so years. It represented by far the biggest set of changes to business tools, systems and processes that we have attempted. This was particularly significant because it affected every part of the organisation and was on the back of sustained change over preceding years.

The two major change programmes were:

  • implementation of Integrated Offender Management - the final stages in a four-year design and implementation programme
  • changes to policies, procedures and computer systems to support the introduction of the Sentencing Act 2002 and the Parole Act 2002.

Both of these change programme represent a significant effort on their own and I am pleased we have managed to implement both during the year. At the same time and despite these demands we have advanced other major initiatives and have also by and large achieved the delivery of outputs that we set out to achieve. However there are several areas where performance and levels should be improved and they are recieving attention. This report outlines our major achievements in all areas, placing us well as we go into the development of a new suite of Strategic Business Plans for the period 2003-2007.

There is still a lot of work to do to ensure we consolidate the changes made to date. However I would like to take this opportunity to reiterate my thanks to all staff and managers. It has been a challenging year and it is due to their efforts we digested a very large workload.

Mark Byers
Chief Executive