WE WILL enhance the quality of service delivery practice by:
Completing our Probation Services’ Integrated Practice Framework to improve:
the provision of advice, information and reports to the judiciary to assist offender sentencing
the outcomes we achieve from our community work and community detention services.
Creating a performance culture that promotes transparency in our efforts, and ensures our bottom line mandatory standards are met for every offender on a sentence or order in the community.
Streamlining and simplifying our prisoner management procedures to remove unnecessary process and to increase the effectiveness of time spent with offenders.
Implementing a practice leadership framework that strengthens our professional supervision processes ensuring probation staff operate to the highest professional standards, and are supported by best practice.
Requiring all managers and staff to match their performance against our highest achievers, learn from them and ensure the team they lead or belong to achieves the same or better levels of success.
Implementing our new service design for rehabilitation and reintegration to ensure evidence-based practice and focus on maximising the effect of the right rehabilitation option for the right offender at the right time.
WE WILL deliver Prison Services to a recognised world leading standard by:
Taking a more active management approach to our daily interaction with prisoners, ensuring they participate in the plans available to them, and that actions are focused on reducing re-offending.
Introducing smokefree prisons from July 2011 to improve the health status of prisoners and prisons and to reduce the occurrence of fires.
Identifying and prioritising investment in initiatives that further improve the security of our prison environments.
Upgrading prisons progressively to achieve best design principles for the safety and rehabilitation of prisoners, and their humane containment.
Benchmarking our performance against the delivery of services at Mt Eden Corrections Facility by our contracted partner, Serco.
Leading the implementation of New Zealand’s first Public Private Partnership for the design, build and operation of a prison in South Auckland.
Introducing a suicide prevention strategy, including implementation of mental health screening and enhanced collaboration with DHBs to target our high-needs prisoners.