Output class: Information and administrative services to the Judiciary and New Zealand Parole Board

This appropriation is limited to the provision of information about offenders to victims of crime, the judiciary and the New Zealand Parole Board (NZPB), and the provision of administrative, financial and secretariat services to the New Zealand Parole Board. Outputs in this output class will be provided within the appropriated sum of $57.005 million (exclusive of GST).

Expenses and Revenue
For the Year Ending 30 June 2012

Budgeted
$000
2010/11
Estimated Actual
$000
2010/11
Budget
$000
2011/12

Total Appropriation

66,090

66,090

57,005

Revenue from Crown

65,583

65,583

56,498

Revenue from Other

507

507

507

Output: Information services to the Judiciary

This output focuses on the preparation of reports that provide sentencing judges with information about offenders, to assist with the sentencing process. This service includes attendance at court, prosecutions, and attendance at sentencing resulting from Community Probation Service initiated proceedings. This output supports the Judiciary to make informed decisions.

This output is demand driven by the Judiciary and as such the Department has very limited control over the demand for its services. The expected demand within this output is approximately 65,000 reports to courts, and 106,000 court attendance hours; this has been derived using a combination of actual results and the 2010-2020 Criminal Justice Forecast where applicable.

The quality measures currently relate to the Department’s internal assessment of quality.
Further investigations are underway with the Ministry of Justice to develop a measure which will encompass the Judiciary’s assessment around the quality of service the Department provides.

Performance Measures

Budgeted Standard 2010/11

Estimated Actual Standard 2010/11

Budget Standard 2011/12

Quality   

The percentage of reports provided to agreed standards (see note 3):

   

Probation reports

Psychological reports:

- Private prison

- Rehabilitation and Reintegration Services

note 1

note 1

note 2

note 1

90%

100%

note 2

100%

at least 90%

100%

100%

100%

Timeliness   

The percentage of reports provided to court within agreed timeframes before sentencing (see note 4):

   

Probation reports

Psychological reports:

- Private prison

- Rehabilitation and Reintegration Services

95%

100%

note 2

100%

95%

100%

note 2

100%

at least 95%

100%

100%

100%

Output: Information services to the New Zealand Parole Board (NZPB)

This output focuses on ensuring reports provide information to the Board to assist with decisions regarding a prisoner’s release from prison. The Department also provides progress reports to the Board on offender compliance with the conditions of their parole orders. This output supports the Board to make informed decisions.

This output is demand driven by the Board and as such the Department has very limited control over the demand for its services. The expected demand within this output is approximately 7,000 reports to the Board; this has been derived using actual results.
The quality measures currently relate to the Department’s internal assessment of quality. Further investigations are underway to develop a measure which will encompass the Board’s assessment around the quality of service provided by the Department.

Performance Measures

Budgeted Standard 2010/11

Estimated Actual Standard 2010/11

Budget Standard 2011/12

Quality   

The percentage of reports provided to agreed standards (see note 5):

   

Parole Assessment reports:

- Private prison

- Rehabilitation and Reintegration Services

Parole Progress reports

Psychological reports:

- Private prison

- Rehabilitation and Reintegration Services

note 1

note 2

note 1

note 1

note 1

note 2

note 1

100%

note 2

100%

90%

100%

note 2

100%

100%

100%

100%

at least 90%

100%

100%

100%

Timeliness   

The percentage of reports provided to court within agreed timeframes before sentencing (see note 6):

   

Parole Assessment reports:

- Private prison

- Rehabilitation and Reintegration Services

Parole Progress reports

Psychological reports:

- Private prison

- Rehabilitation and Reintegration Services

note 1

note 2

note 1

95%

100%

note 2

note 1

75%

note 2

75%

75%

100%

note 2

100%

at least 75%

at least 75%

at least 75%

at least 95%

100%

100%

100%

Output: Information and administrative services to victims

This output focuses on the administration of victim notification services. The Department has a responsibility to notify eligible victims about specific events as detailed in the Victims’ Rights Act 2002. The New Zealand Police refer details of eligible victims to the Department.

This output is demand driven by the New Zealand Police and as such the Department has very limited control over the demand for its services. The expected demand within this output is 600 referrals received from the Police; this has been derived using actual results.

Performance Measures

Budgeted Standard 2010/11

Estimated Actual Standard 2010/11

Budget Standard 2011/12

Quality and Timeliness   

The number of justified complaints about notification services received from registered victims

Nil

Nil

Nil

The percentage of registered victims who are notified as per Department and legislative requirements (see note 7)

100%

100%

100%

Output: Administrative services to New Zealand Parole Board (NZPB)

The Department provides administrative services to the Board.

This output is demand driven by the Board and as such the Department has very limited control over the demand for its services. The expected demand within this output is 8,500 hearings where administrative support will be required; this has been derived using actual results.

Performance Measures

Budgeted Standard 2010/11

Estimated Actual Standard 2010/11

Budget Standard 2011/12

Quality   

The percentage of offenders who are notified as per the NZPB requirements (see note 8)

100%

100%

100%

The percentage of victims who are notified as per the NZPB requirements (see note 9)

100%

100%

100%

Timeliness   

The percentage of all cases scheduled to be heard by the NZPB that are scheduled no later than 16 weeks from the date of the hearing

100%

100%

100%